The Foresight Sports launch monitors; GC3, (Bushnell Golf's) Launch Pro, GCQuad, GCHawk, Falcon, and QuadMax all have the ability to provide a diagnostic log for review by the support team.
To gather this log for support you will need a Windows PC and the included USB-C cable.
Now, with your Windows PC and your powered-on Launch Monitor connected with your USB-C; please do the following:
- Press the Windows Button + E on your keyboard or select the file icon on the bottom left hand side of your PC screen to open File/Windows Explorer
- With the Explorer open, on the left hand side select This PC or My PC
- Under Devices and drives you will see the PLM/GCQ/GCHawk/Falcon/QuadMax storage device icon
- Note: GC3 and Launch Pro show as "PLM"
- Select and click into this storage icon to view the Launch Monitor's storage
- Now locate and copy/paste all log.txt and .log (Text Documents) files located inside this folder into your submission to Support for review
Alternatively, copy everything in the memory of the device, zip it, and provide submit it.