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Having Trouble Logging Into FSX 2020? Try These Steps

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If you’re unable to log into FSX 2020, the most common fixes involve resetting your FSX Live password and revalidating your license. This article walks you through the exact steps.

⚠️ Note: These instructions apply only to FSX 2020. For current software access and troubleshooting, see How to Update Your FSX Live Account Info & Password.

Step 1: Reset Your FSX Live Password

  1. Go to performance.foresightsports.com.

  2. Select Sign In, then click Forgot Password?

  3. Enter your FSX Live account email.

  4. Check your inbox (including spam/junk) for the reset link.

  5. Set a new password and confirm the change.

Step 2: Deactivate and Reactivate Your FSX 2020 License

  1. While still logged into performance.foresightsports.com, go to My Account → Licenses.

  2. Locate your FSX 2020 license and click Deactivate.

  3. Launch FSX 2020 and log in with your updated FSX Live email and password.

  4. Re-enter your FSX 2020 license key when prompted.

  5. If validation doesn’t work right away, press Validate again until it syncs properly.

Our Support Limitations

  • We cannot reset your password for you — this must be done through the FSX Live portal.

  • We cannot deactivate your license on your behalf — only the account owner can manage licenses.

When to Contact Support

Contact our Support Team if:

  • You’ve reset your password and revalidated your license, but login still fails.

  • You receive recurring error messages such as Invalid License or Unexpected Error.

Please include:

  • Your FSX Live account email

  • A screenshot of the error message

  • Steps you’ve already attempted (password reset, license deactivation)

FAQ

Why do I need to deactivate the license?
FSX 2020 licenses are tied to a single PC. Deactivating frees it so you can revalidate on the same machine or a new one.

What if I didn’t get the password reset email?
Check your spam/junk folder. If it’s not there, contact Support so we can confirm your account details.

Does this apply to FSX Play or FSX Pro?
No. These steps are specific to FSX 2020. Newer software titles handle license activation differently.

👉 If you’re still unable to log in after following these steps, please contact Support and include the details listed above.

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