"License Validation" Accessing Course/Range
For license validation messages in a range/course most times that is related to having no internet connection or spotty connection when launching FSX 2020 as it was unable to ping our server to validate its license/activation code.
Please verify that your PC has internet access when you launch FSX 2020. Once you reach the main menu of FSX 2020 or when in a course or range you should be fine even if you lose internet during use.
Below is an article on how to set 2020 to offline mode for 720 playable hours if you experience network issues frequently.
If you do have the same issue after verifying the PC has internet access check with your Internet Service Provider (ISP) if any filtering or blocking of communication to our server may be happening. For customers with Comcast/Xfinity, this is a common occurrence follow the two guides below to allow communication and for other providers, the second article can assist with what needs to be unblocked/allowed.
- Validation Failure or Internet Error Message Related to Comcast / Xfinity
- Original FSX/FSX 2018/ FSX 2020 - Won't Get Past Validation On Protected Internet Servers
"License Validation An Unexpected Error Occurred."
If you do have internet access when launching FSX 2020 and the issue is not related to your ISP but getting a "License Validation An Unexpected Error Occurred" (pictured below) when launching FSX 2020 or inputting the Activation Code/License Key you would need to first verify your username/password is correct, the License that your inputting is correct for FSX 2020, or that It is not tied to an FSX Pro IOS app. If still having issues or if it is associated with FSX Pro Mobile (IOS) the next step is to deactivate the FSX 2020 License and revalidate/redeem it to the PC that is being used.
The article below will guide you step-by-step in locating software licenses and how to deactivate them. Included is another article if not accepting your login credentials.
- FSX LIVE: Releasing A License / Deactivating Courses For Reuse
- FSX 2020 Login Issues Step-by-Step Instructions
If still having issues you may be experiencing a problem with ISP and / or Windows Firewall blocking communication follow the top portion of the article under "License Validation" Accessing Course/Range.