If a renewal payment fails, Stripe will automatically retry it and you will receive email notifications.
During the Grace Period
- Your access remains active while payment is being retried.
- You will receive email notifications about the failed payment.
If Payment Is Not Resolved
- Your subscription will lapse.
- Your entitlements will be revoked, including access to paid-tier features and any Course Pass content.
If Your Account Holds an Eligible FSX License
- Silver and Course Pass are included with your license rather than with a paid subscription, so a failed payment does not affect them.
- If a paid subscription lapses, you return to Silver with Course Pass at no cost. You do not drop to the Free tier.
- The Course Pass included with your license is not revoked.
How to Resolve It
- Update your payment method.
- Once a valid payment is processed, your subscription continues normally.
Note:
Act on the payment notification emails as soon as you receive them. Resolving the payment during the grace period prevents any interruption to your access.
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