If you are still experiencing issues with FSX Play (Crashing, Freezing, stuck on a loading screen, and more) and you already tried a regular uninstall and reinstall to the latest FSX Play version. The next step is to fully uninstall FSX Play sometimes Windows still leaves some system files behind that are related to the software that then needs to be manually deleted by the user this article will guide you step by step on how to do this process of deleting everything related to FSX Play.
Before Uninstalling FSX Play if you would like to save some time having to download each course after reinstalling Play follow the guide below before starting the uninstall process to save the course folder for FSX Play unless stated by an agent to delete the courses along with FSX Play.
1. Deactivate the FSX Play license if unsure how to deactivate licenses the link below can guide you on this simple process.
2. After deactivating the license next is a complete uninstall of FSX Play and any folders related to Play. (If you cannot find these folders they may have been deleted already, but double check they are gone by following the steps below.)
3. Open File Explorer/Windows Explorer on your PC with the folder icon on your taskbar or search for File Explorer.
Some of these files can be found under "This PC" in the Windows File Explorer folder in the following file pathway:
If you do not see the AppData folder another way to get to it on the keyboard press the Windows key+R and the run command comes up type in %appdata%>enter>go back one folder or click on the AppData folder>LocalLow
(Alternatively, in File Explorer click on the address bar highlighted below and type in %appdata%, and hit enter>go back one folder or click on the AppData folder>LocalLow)
Once inside the "locallow" folder shift+delete the "Foresight" Folder only.
4. Next, in the File Explorer in the left bar type in %programdata% then locate the "ForesightSports" folder and delete it. Pictures and file path addresses below for guidance.
With File/Windows Explorer open, please click in the address bar (highlighted below) to type the address C:\ProgramData or copy and paste it into the address bar and hit enter.
Then shift+delete the "Foresight" folder pictured above.
5. Once you have deleted all files mentioned above restart the system and then install the latest version of Play.
Doing the following steps above should resolve most FSX Play issues as there may have been a file that corrupted after an update or installation of FSX Play causing various issues.
If you have questions about how to install these items please see the associated guides below:
6. Once you have finished installing FSX Play follow the guide below to optimize FSX Play and the PC. The steps in the guide below can be done before uninstalling FSX Play as it could resolve issues.