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Confirm that your Windows computer meets the minimum SYSTEM REQUIREMENTS stated above.
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Confirm that no other software is running while attempting to run the FR1 software, as this may slow performance.
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If the computer meets the proper system requirements, check the graphic settings. This can be done by going into the OPTIONS menu at the top of your MAIN MENU screen in the FR1 Software. Enter the password "fss01011" to gain access. In the Graphics option, go to the top of the screen and reset the graphics settings to "balanced". If already set to "balanced" change to "minimum".
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If this still does not resolve the problem, we recommend installing the latest update to the software in the Downloads section.